Imagine that you are a manager who needs to assemble a team for a six-month, highly challenging project, requiring innovative thinking. The situation is hypothetical, so technical skills are not relevant – you can select your “dream team.” Take a minute to jot down four or five names of people you’d feel inclined to include. Now, look at your list. Who did you choose? Did you select folks just like yourself, or people that are fairly different? Given that it’s a demanding, long-term assignment, you might want to know what to expect from your teammates, rather than face potential unknown challenges. Do you think that you’ll be more productive working with people that share your ways of thinking?
Our natural attraction to individuals with similar backgrounds to our own has been widely researched since ancient times. Aristotle, in his Rhetoric, Poetic and Nicomachean Ethics, has noted that people “commiserate those who are similar to themselves in age, in manners, in habits, in dignities, and in birth,” and you can also find in Plato’s Phaedrus that “similarity begets friendship.” In the modern era, the principle that contact between similar people occurs at a higher rate than among dissimilar people (a.k.a. the principle of homophily, or “love of the same”), has been analyzed in a vast array of research studies both on the personal and organizational levels. McPherson, Smith-Lovin and Cook, in their article Birds of a Feather: Homophily in Social Networks, have conducted an extensive review of various dimensions of homophily, using the definitions offered by Lazarsfeld and Merton back in 1954: status homophily, in which similarity is based on informal, formal, or ascribed status, and value homophily, which is based on values, attitudes, and beliefs. They have also explored the sources of homophily, such as geography, family ties and organizational foci, suggesting that homophily limits people’s social worlds in a way that has powerful implications for the information they receive, the attitudes they form, and the interactions they experience.
So, is homophily stifling your group’s creativity? Several studies suggest that heterogeneous (or mixed) groups tend to outperform homogeneous (or a similar) groups in terms of generating more and higher quality ideas, identifying problem perspectives, and generating solution alternatives. Yet, we still tend to surround ourselves with people just like us…
You have a choice: create teams that feel good, or teams that push boundaries. It’s tough to do both at the same time.
Getting out of your comfort zone by choosing people that are vastly different in their beliefs, cultural values and experience for your team may feel unnatural. The rational part of you will immediately come up with hundreds of reasons why it is not feasible. But will you really be able to maximize your ability to come up with creative solutions in a team full of your clones? Will you have enough energy without the dynamic opposition afforded by people that question your beliefs and actions from different, and sometimes completely unexpected, angles?
While it is easy for me to suggest surrounding yourself with people that are different, it is not easy to change our natural inclination to seek out similarity. The process starts with self-discovery, with moving away from the unconscious urge to seek for likeness to the conscious acceptance of dissimilarity, finding a right balance between your natural desires and pushing yourself not to be afraid of facing challenges. Look for team members among people that are multidimensional and cross-trained in different areas. These folks possess so called ‘associative fluency,’ a quality that allows them to make connections about ideas and applications, rather than “tunneling” into specific domains when a wider view is needed. Be a good listener and don’t be afraid to put yourself into your opponent’s shoes – it will greatly increase your own level of multidimensional thinking, ease up your process of welcoming dissimilarity, and open the doors to generating more creative solutions.











I discovered your homepage by coincidence.
Very interesting posts and well written.
I will put your site on my blogroll.
Fascinating entries here – nicely documented! Looking forward to seeing where you go next with these topics.
Diversity of opinions, skills, backgrounds, interaction styles, problem solving styles, decision-making styles – all very useful.
The “optimal mix” is likely to never be achieved, but I will also say that with a handful of “thinking tools” – you can easily ramp up the innovation, inventiveness or “creativity” of nearly anyone – and THAT is far easier to accomplish than to find sufficient diversity in a moments notice.
Begin with empowering individuals, move to building better small teams (by assessing the individuals and assembling the best team rather than “whoever happens to be around”), then magnify on and out to entire organizations, customers, suppliers, partners, and the world. How? By taking “thinking tools” and magnifying the capabilities of the individuals with appropriate technical tools (i.e., software), to make innovation useful, sustainable, and with the best possibly outcomes.
This is not theoretical, I’ve seen and helped companies do this time and again – and it’s entirely possible to make team selection, for example, much closer to a science than an art.
I am new to blogging, so I feel like I am in the “just taking notes” phase. But when I do find a blog topic I like, I do comment because I genuinely like what has been said or the information was helpful to me. I am officially linked to your blog now, so I will be checking in often! Thanks for all the great advice.
This is an awesome post. Thanks for sharing.
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